Family-Owned & Operated
Rick’s Service Center is a premier auto repair facility in Sevierville, TN. Since 1993, we’ve provided our community with top quality repairs and services to keep them on the road! Our Automotive Service Excellence (ASE) Certified Technicians have decades of experience in the automotive industry and with their background, no job is too challenging. We gladly accept all makes and models for a full range of repairs. You can count on our expertise and knowledge to achieve high-quality results. As a locally-owned and operated business, we’ve gotten to know our customers over the years and exactly what they need in an auto repair provider. Today, we focus our efforts on being your go-to team for anything auto-related. Our state-of-the-art facility is fully equipped for your next visit.
Committed to Honest & Fair Auto Repairs
Rick’s Service Center is a Better Business Bureau (BBB) Accredited facility, meaning we’ve met ethical standards for honesty, fairness, and integrity in our practices. For drivers in Sevierville, TN, that means we are a dependable team for high-quality auto repairs, transparent pricing, and honest communication. We don’t play around when it comes to the health of your vehicle! Nothing is more important to us than sending you off safely with a smile. To do that, our friendly staff members stay in touch with our customers by sharing consistent status updates on their vehicles. If we find a problem, you’ll hear about it quickly and we’ll share our plan to fix it. Our technicians rely on the industry’s top brands to bring you tested and trustworthy parts and equipment. For a battery, engine, and transmission replacement, there’s no better place to find skilled help and high-quality parts. Make us your first automotive resource!
I'm a medical courier that drives an element fleet vehicle. Rick's Service Center is one of the few places that takes element fleet cards, that's along my route. I made an appointment to get some bulbs replaced in my headlights, and let them know I only had about 30 minutes to spare. They went above and beyond to make sure I was in and out in 30 minutes. I highly recommend them.
I needed my tire repaired while on vacation. I went to one shop and they said they would take care of me in about 90 minutes. I then drove to Rick's and explained my situation. They repaired my tire immediately. Price for the service was reasonable.
I am in Pigeon Forge for vacation and my car starting making awful noises! I was so terrified about my engine going out and what could possibly be wrong! Also, being a woman and having no knowledge about cars, I was sick over the idea of being swindled over fixing it. My uncle uses Rick's and they had wonderful reviews, so I called and basically spilt my heart out how scared I was. I spoke with Jim and he said they were very busy but he could tell me basically if it was a bad sound or not... Read More
Straight up honest people, they do excellent work, fair prices. Friendly to boot, also helpful and kind. Will send friends and family to them when work is needed on their vehicle.
Great service, super friendly staff and very fair prices. So glad I found this place & will happily be a long time customer.
Excellent service center. I feel well taken care of and not like I am being ripped off. I am a woman and I don't feel like I am being talked down to like other experiences I have had. My vehicle was fixed so quickly. I highly recommend this straight forward service center. 😊👍
We were in Tennessee on vacation and started to have brake trouble. We needed to get back to Charlotte, but weren't sure if it was safe. We had no idea who to call as we have never been to the area before. My husband found Ricks and gave them a call. They got us right in, checked the car very thoroughly, and made sure we were safe to drive. We also could not believe how fair the pricing was. It is not very often that you find true quality work at a truly fair price. We will always be grateful... Read More
It was a holiday weekend. 4 hours away from home and Rick's fit us in. Thank goodness for good people. Great place would refer his shop to anyone. And everyone I know ... thank you guys 😊
Everyone here was so friendly and helpful! We were in town for the weekend on vacation and our alternator went out. They went out of their way to help us get the part ordered and worked us in last minute on a Friday afternoon so we still had a car for our trip!! Couldn’t recommend this place more!
Went outta town and started having brake issues, called Ricks they had a busy schedule but was so nice to squeeze me in. I am so impressed and thankful for the nice staff there. They looked at my car and got me back on the road. I would tell any and everyone to go there if they have any problems. Thanks for your awesome team, I could cry I was so excited leaving there. Thanks again. GOD bless.