Family-Owned & Operated
Rick’s Service Center is a premier auto repair facility in Sevierville, TN. Since 1993, we’ve provided our community with top quality repairs and services to keep them on the road! Our Automotive Service Excellence (ASE) Certified Technicians have decades of experience in the automotive industry and with their background, no job is too challenging. We gladly accept all makes and models for a full range of repairs. You can count on our expertise and knowledge to achieve high-quality results. As a locally-owned and operated business, we’ve gotten to know our customers over the years and exactly what they need in an auto repair provider. Today, we focus our efforts on being your go-to team for anything auto-related. Our state-of-the-art facility is fully equipped for your next visit.
Committed to Honest & Fair Auto Repairs
Rick’s Service Center is a Better Business Bureau (BBB) Accredited facility, meaning we’ve met ethical standards for honesty, fairness, and integrity in our practices. For drivers in Sevierville, TN, that means we are a dependable team for high-quality auto repairs, transparent pricing, and honest communication. We don’t play around when it comes to the health of your vehicle! Nothing is more important to us than sending you off safely with a smile. To do that, our friendly staff members stay in touch with our customers by sharing consistent status updates on their vehicles. If we find a problem, you’ll hear about it quickly and we’ll share our plan to fix it. Our technicians rely on the industry’s top brands to bring you tested and trustworthy parts and equipment. For a battery, engine, and transmission replacement, there’s no better place to find skilled help and high-quality parts. Make us your first automotive resource!
I took my Honda Odyssey to Rick's Service Center as the check engine light came on. They were able to take me in, without an appointment, early afternoon and had the vehicle done the same day by close of business. Excellent folks and were able to give me a detailed review of exactly what was wrong and what they fixed. Excellent job! Glad I was able to find them when I needed them.
I've had Rick's crew repair 3 of my vehicles and each time they did a great job. Last week my wife and I were scheduled to leave at 6:00am to drive to Florida to see her 92 year-old mother who was hospitalized. At 9:00pm the night before our Tahoe water pump failed. Although they were backed up for several days, they told me to get it there ASAP and they would see what they could do. Towed it in at 8:30 the next morning and they had the water pump replaced and us on the road in less than 2 hours. Although old-fashioned customer service and professionalism can be hard to find these days..they are common with Rick and his staff.
Called in at 8:15 am to see about service on our 2007 Pontiac Solstice. Got a 10 am that same day and once again got great service at a fair price. I feel very comfortable allowing the folks at Rick's work on my little Red Doll. Thanks Guys !!
Wonderful and knowledgeable mechanic. They treat you like family and very trustworthy.
The most reliable and honest auto service in Sevier Country. As long as they are in business I'm not going anywhere else